Case Studies

Selected examples from our survey operations across Central Asia

Mobile Crane Damage During Discharge

Location Port of Aktau, Kazakhstan
Cargo Mobile crane (120 tonnes)

Scope of Work

Investigated damage sustained to a mobile crane during discharge operations. Determined that improper lifting procedures and insufficient securing during vessel transit caused structural deformation to the boom assembly.

Services Provided

Damage Survey, Claim Investigation, Loss Adjusting

Steel Coil Water Damage Assessment

Location Almaty Rail Terminal, Kazakhstan
Cargo Hot-rolled steel coils (2,400 tonnes)

Scope of Work

Assessed extensive water damage to steel coils transported by rail from Eastern Europe. Documented corrosion patterns, quantified losses, and traced the cause to inadequate wagon roof sealing during transit through multiple climate zones.

Services Provided

Damage Survey, Quality & Quantity Survey, Loss Adjusting

Container Stack Collapse Investigation

Location Atyrau Logistics Hub, Kazakhstan
Cargo Mixed containerized cargo (18 TEU)

Scope of Work

Investigated a container stack collapse at a logistics facility resulting in damage to multiple containers and their contents. Established that overloading and improper stacking sequence were primary causes, providing evidence for multi-party claim resolution.

Services Provided

Claim Investigation, Container Survey, Risk Assessment

Oil & Gas Equipment Transit Damage

Location Bautino Port, Mangistau Region
Cargo Drilling equipment components

Scope of Work

Surveyed damage to high-value drilling equipment during multimodal transport from Europe to the Caspian shelf operations. Assessed extent of mechanical and electrical damage, supervised temporary preservation measures, and coordinated with OEM for repair cost assessment.

Services Provided

Pre-Shipment Inspection, Damage Survey, Warranty Survey

Grain Cargo Contamination Survey

Location Grain Terminal, Aktau, Kazakhstan
Cargo Wheat (15,000 tonnes)

Scope of Work

Conducted quality and quantity survey on a bulk wheat shipment where contamination was discovered during discharge. Systematic sampling and laboratory analysis identified the contamination source, enabling accurate loss quantification for the insurance claim.

Services Provided

Quality & Quantity Survey, Loss Adjusting

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